Summit Stage

April 4, 2019
Panel: Education reinvented
10:00 – 10:45

‘Education Reinvented’ panelists will discuss and share their views on how Education in 2030 should look like. Will we face same challenges or can we expect new ones and how to address them? Technology is fast, education is slower, should we and how can we close the gap faced by learners and educators? What is the role of EdTech companies and organisations and how can they develop products and services that can improve the quality of education? These are some of the questions that we will discuss on this session led by Aleksandar Borisavljević, who is Country Director of Semos Education in Serbia and Executive Director at charity EdTech Center Western Balkans.


April 4, 2019
Presentation: Web4jobs + RYCO Youth Card
10:45 – 11:00

Web4jobs, is a One-Stop-Shop platform that supports young unemployed people in the Western Balkans to improve their level of knowledge of the national labor market and what they will need to successfully enter the world of work. The Web4jobs platform brings together young people, allowing them to put themselves forward for opportunities on a national e-service. The online platform serves as regional staffing tool and will facilitate outsourcing and remote virtual work opportunities.

RYCO Youth Card, is all about giving the opportunity to WB6 youth to do more but pay less. It helps mobility across the Western Balkan Regional through cheaper and better connected travel, allowing young people to meet their peers and make friends throughout the WB6 region.  Bringing people together will create opportunities to learn new things and explore different regions, making real change in their communities and wider society. The RYCO Youth Card will create a network of people, businesses, academic institutions and governments, which will introduce innovation and digitization solutions for public services as well as building digital trust between stakeholders.  


April 4, 2019
Workshop: Tax incentives for knowledge-based industries in Serbia
11:30 – 12:00

The Tax Incentives for Knowledge-Based Industries in Serbia Workshop will strive to bring the audience closer to the legislative package enacted by the Serbian Parliament in late 2018.  As of 1 January 2019 the Serbian taxpayers have at their disposal a broad set of incentives specifically tailored to stimulate investment and development in the knowledge-based sector: within the Corporate Income Tax Law – a double R&D deduction, and IP box regime and a tax credit for investments in innovative start-ups, while within the Personal Income Tax Law – a more beneficial tax regime for employee stock option plans and measures to lower the cost of creating a more stimulating working environment.  The Workshop will highlight the key features of the respective incentives and emphasize steps taxpayers should take in order to maximize the potential benefits offered by them.


April 4, 2019
Panel: Strategic Alliances and Regional Approaches for developing the workforce of tomorrow
12:00 – 12:45

Modernization and digitalization with their increasing importance for economic development, lead to the need for technical and vocational education and training (TVET) to adjust to these new developments: A more labour-market oriented transfer of up-to-date knowledge and practical skills.

Existing occupational profiles in the WB 6 economies have to be adjusted to reflect tasks resulting from the progressive use, maintenance and further development of new technologies, processes and services. At the same time, new occupational profiles have to be developed to reflect new job profiles. As such, the job market does urgently require employees with these new skills while already employed workers need to continuously further develop their skills. On-the-job learning is thus playing an increasingly important role.

At the regional TVET Conference “New Dynamics of Technical and Vocational Education in the Western Balkans” (Berlin, July 2018), the WB6 Economies developed joint recommendations for modernizing and strengthening TVET approaches on the following four topics: (i) Regional approaches for labour market oriented TVET systems; (ii) Adjustment of TVET on change requirements of economy; (iii) Shaping supportive legal frameworks; (iv) New alliances for preparing the workforce of tomorrow.

This session will provide the opportunity to present and further develop two of these recommendations. We want to focus on “New Alliances for Preparing the Workforce of Tomorrow” presenting project examples of the European Training Foundation (ETF) for corporative training approaches (Speaker: Siria Taurelli); and look into “Regional Approaches for Labour Market oriented TVET Systems”, presenting the WB6 CIF (Chamber Investment Forum), its role and vision for regional perspectives on VET (Speaker: Marko Čadež), and the KfW´s “The Regional Challenge Fund” as a regional VET project example (Speaker: Hille Henebry).


April 4, 2019
Presentation: UNDP Accelerator Lab
12:45 – 13:00

The United Nations Development Program is building the world’s largest and fastest learning network to tackle 21st century development challenges.
Our current approaches are not making enough progress against 21st century challenges, being shaped by artificial intelligence, big data, robotics, etc. The outside world is moving faster than many of our development solutions are adapting. Effectively addressing these challenges doesn’t just require new solutions. It requires radical new ways of identifying solutions and speeding up how quickly we learn about complex challenges. The UNDP Accelerator Labs were created to re-imagine development – and to do so at an unprecedented scale by tapping into the relationships, resources, and expertise of UNDP and its partners. 60 Lab teams in 60 countries will test new ways of working to address the rapidly evolving challenges. The Labs accelerate learning by working as a globally integrated network where each lab learns from the rest, by drawing inspiration from local solutions that are already working, by tapping into the best minds nationally, and by trying out multiple ways of solving problems in parallel. Learn more about this new developmental offering at a dedicated presentation in the Red Hall/Summit Stage on April 4th at 12:45.


April 4, 2019
Presentation: Digitalizing Serbia
14:00 – 14:15


April 4, 2019
Panel: People, Served
14:15 – 15:00

The People, served panel tends to highlight important questions on a regional scale relevant to the eGovernment/Digitalisation of the Public Administration. The purpose is to obtain an understanding of the state of play of service delivery in the Western Balkan region and genuine principles for standardization of service design will be highlighted. After a short introduction of challenges identified, the panel discussion will be used to brainstorm ways to tackle the challenges and explore concrete experiences, solutions and transferable best practices for different levels of public administration. The panel will showcase inspirational stories from the Western Balkans and highlight different perspectives based on the experience of stakeholders such as UNDP, OGP, RESPA and CEP organizations.


April 4, 2019
Presentation: Interoperability solutions for public administration, businesses and citizens – Benefits from joining EU program (ISA2)
15:00 – 15:15


April 4, 2019
Innovative solution for smart cities
15:15 – 15:45


During the last four years the city of Tirana has undergone a deep urban transformation aimed at giving the city back to the citizens through a landscape recovery in mainly green and pedestrian areas. Part of the policies of creating a sustainable city, have also been the smart initiatives undertaken to facilitate citizens’ lives and improve the provision of public services at the local level.

“MyTirana” mobile app launched in 2016 in cooperation with Vodafone Albania, is a digital guide to the city offering easily accessible real-time information on air quality, traffic, transportation, tourism, report forms, parking payments and city-related quick information.

In June 2018, Tirana became the first city in the region to launch the dock-less bike sharing system, Mobike, which can be used by all citizens via the smart and easy app.

The city is currently collaborating with all mobile network operators to extend the provision of free wi-fi beyond the city’s most visited areas.

In June 2019, the Pyramid of Tirana, an iconic former communist building, will start transforming into a multi-functional centre for technology, culture and art. The building is aimed to provide for an innovative space that will enhance the digital literacy of youngsters and boost 21st century skills in animation, web design, film making, game development, etc.


April 4, 2019
Award ceremony: 21st Century Schools
15:45 – 16:00

The Western Balkans wide 21st Century Schools competition will be held in the morning of the 4th April. Teams of school children from each of the WB6 countries who have won national competitions will compete in this regional competition for the best project using a micro:bit and critical thinking skills to solve a real world problem.


April 4, 2019
Presentation: Digital Serbia: Back to the future
16:30 – 16:45

This summer, nearly 70 thousand kids in Serbia will start preschool. They will finish secondary education in 2032, having spent individually more than 10.000 hours in the classroom. If lucky, they will enter the job market sometime in 2030s. By then, we’ll be living surrounded by technologies currently not invented, and will be dealing with problems unknown to us today. Our classrooms must become dynamic as the world around us. We must prepare our students not for our, but for the society of their own. What steps can a non-governmental organisation such as Digital Serbia Initiative make to ensure that we do?


April 4, 2019
Panel: Digital solutions for better region WB6
16:45 – 17:30

Presentation of “centers of excellence” or best practice examples by country (Macedonia with e-cadaster and e-licenses, Serbia with e-seasonal workforce as a new form of digital employment, BiH with e-certification) showing how digitization helps improve business environment and regional cooperation and the proposal to institutionalize the exchange of good practices in WB6 in the reform of public administration and the introduction of electronic services and registers for citizens and businesses.


April 5, 2019
Presentation: Innovation Centre Kosovo*
09:30 – 09:45

Innovation Centre Kosovo* is the leading integrator of youth, startups and innovative businesses, aiding the economic growth, youth employability, visibility and prosperity of Kosovo*.

ICK* aims to advance innovation and entrepreneurship to new levels, in which entrepreneurial spirit and culture of innovation are reflected amongst individuals, companies and government, though creating a functional ecosystem in which ventures are supported to growth and sustainability. ICK supports aspiration of individuals, private institutions, governments and foreign investors to achieve development by generating innovative ideas and introducing new products, services and operations that improve the overall quality of life of Kosovo* citizens, and increase competitiveness of local economy.

Through 19 calls for business ideas, ICK* supported 210 startups with incubation services. Over 230 training courses with over 3000 trainees and 300 events with over 40,000 participants, have been organized including workshops, hackathons, conferences, fairs, B2B, webinars, matchmaking events and a lot more.

As a result of these collective activities, ICK* has created over 2,000 jobs for the youth of Kosovo* in the ICT sector, established partnerships with over 50 local & international organizations such as Microsoft Bizpark, Amazon Web Services, Google for Entrepreneurs, Techstars, NASA Space Apps, Kauffman Foundation, Slush, Sendgrid, etc.

*This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo declaration of independence.


April 5, 2019
Presentation: Are we ready for the first WB6 unicorn?
09:45 – 10:00

Apart from being a popular mythical creature, “unicorn” is also a startup company valued at over $1 billion. There are currently 311 unicorns in the world with only 22 of them based outside of China and the US. Still, people tend to measure the maturity of any startup ecosystem by checking if there is a unicorn in it. In this session, we look at the probability of WB6 being a birthplace for the next unicorn, with a special focus on the most developed ecosystem in the region – Serbia, currently being examined by Startup Genome. We will also try to understand if the startup ecosystems in the Western Balkans are in any way linked to the state policies and what steps regulators and policy makers should make to improve them.


April 5, 2019
Presentation: Science-technology park
10:00 – 10:15


April 5, 2019
Panel: Difficulty to grow alone – from individually to regionally, from competition to complementary!
10:15 – 10:45



April 5, 2019
Presentation: Center for digital transformation
11:15 – 11:30

In the framework of the CDT Pilot Project 2018, the CDT conducted a representative company survey on the status of digital transformation of Serbian SMEs, trained and certified 22 Certified Consultants (CCs) and 40 Serbian companies went through a program of consulting and development of strategic documents outlining their individual digital transformation process.

The goal of the SME Digital Transformation Support Program 2019, which is jointly supported by Serbian Development Agency (RAS), PKS and GIZ and implemented by the CDT, is to further establish and validate the necessary framework to support Serbian SMEs in their digital transformation process. This process requires a strategic approach both in the analysis of the current situation and in the planning of future activities. One of the key preconditions for success and the full effect of digital transformation is the introduction of new business models and business principles based on available digital tools.

The SME Digital Transformation Support Program 2019 encompasses three key elements:

  1.            Training and Certification of Certified Consultants
  2.            Strategy Consulting for Companies by Certified Consultants
  3.            Implementation Support for Companies

It is expected that through the SME Digital Transformation Support Program 2019, by the mid of 2020, the CDT will train and certify up to 25 Certified Consultants, who will, together with the Certified Consultants trained and certified during the CDT Pilot Project 2018, perform 175 Expert Analyses and 120 Digitalization Strategies resulting in 110 companies receiving implementation support.


April 5, 2019
Panel: How can policy makers support start-up ecosystems in the Western Balkans?
11:30 – 12:15

Start-ups are growth engines of the new economy. How can we support the growth of start-ups in the Western Balkans? Join the panel discussion about the different approaches within the region to improve the framework conditions for start-ups and founders of new ventures. Leaders of the national start-up ecosystems in the Western Balkans will discuss different policy measures in place, evaluate their effectiveness and define where further support is needed. The main focus will be regulatory incentives, financial support and business and venture-friendly legislation and policies.

The panel discussion will tackle four main questions:

How to raise awareness for entrepreneurship?

  • create a new generation of entrepreneurs by embracing the culture of self-employment and company creation through public media, schools and universities
  • improvements in the educational system by creating a dedicated entrepreneurship

curriculum with practical workshops and group project activities approach

How to formulate innovation and entrepreneurship strategies?

  • modernization of the legal framework for investors by adaptation to the latest trends and practices
  • stimulate the creation of new companies by simplifying registration processes and reducing costs and taxes for new companies
  • Improvements of online payment integrations and digitalisation of communication, bureaucratic procedures and identification

How to make tax incentives for corporations and angel investors to invest in start-ups?

  • create tax reduction instruments for reinvestments of the capital of corporations and individuals into new companies
  • increase the attractiveness of the region for domestic and foreign capital by co-financing mechanisms and subsidies.


April 5, 2019
Panel: IT Clusters
12:15 – 13:00

As a true drivers of economic development,  IT clusters today represents not only networks of companies and stakeholders interested in shaping fast growing industry and improving business climate within the country, but an important  facilitators of cross-sectoral and intra-regional collaboration.

During the panel we will:

  •         Introduce you to IT Cluster scene in Serbia and region
  •         Present you advantages of regional cooperation
  •         Share experience about networking and internationalization
  •         Show you how good initiatives can influence local IT ecosystem

If you want to find out more about benefits and progress that joint efforts and collaboration can bring, this panel is right place for you.


April 5, 2019
Panel: Business angels in the region
14:00 – 15:00



April 5, 2019
Panel: Digital Economy in the Western Balkans: Trends and Implications in Online Labour
15:00 – 15:45

This session draws on exciting new research that the Oxford Internet Institute has conducted in partnership with UNDP. It explores different facets of the digital economy in the Western Balkans, including the development and structure of the online labor market and the connections within the region as well as between regional and global economies in this sphere.


April 5, 2019
Panel: Digitalisation as driver of local socio-economic development
15:45 – 16:15

Having in mind importance of MAP REA/RIRA for the overall development of the Western Balkans Economies, further attention should be put on local level of governance, thus fostering inclusive implementation of MAP REA/RIRA activities and achieving its goals.

This panel will present key findings of KDZ/NALAS Assessment “Potential Contributions of LGs in SEE to the MAP REA” with focus on area of Digitalisation. Assessment showed significant lack of direct approaches for local governments’ role and action settings. Nevertheless, on Panel will also be presented recommendations for improving MAP REA and set of activities proposed to be implemented by NALAS and RCC.

Digital skills in public service are one of the key drivers to change of environment for efficient, effective and economic provision of services to both citizens and business entities. Improvement of public servants’ digital knowledge and skills are in focus of ReSPA Summer School on Digitalisation, which will be organized in 2019. This presentation will introduce goals, programme and venue of the Summer School to relevant stakeholders attending the Panel.

Showcase of local good practices will present case studies from City of Pristina and Municipality of Tesanj, closely connected to topic of WB Digital Summit. It will provide specific transfer of know-how between local governments representatives, fostering regional cooperation in implementation of measures for overcoming common challenges. Good practices will show that solutions can be created and tangible results can be achieved and disseminated in the similar environments within the WB6 Economies.


April 5, 2019
Presentation: INNOFEIT Collaboration
16:15 – 16:30


* This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo declaration of independence